Business Analyst

Who We Are? 

Ödeal is a fintech scaleup, founded in 2014 with the aim of simplifying and enhancing point-of-sale experiences for buyers and sellers alike. With over 105,000 merchants on board and with a passionate team of 360+ employees, we're shaping the future of payments. 

Our Mission is driven by a simple yet profound goal: to boost sales and empower entrepreneurs with the most comprehensive financial solutions. 

Our Vision is to level the playing field for businesses of all sizes, fostering competitiveness and economic growth. 

Our Services include mobile POS app – seamless payments on the go –, physical POS – tailored systems for businesses – and cash register POS – modernizing traditional setups.

Your Role: 

Our dynamic operations team is going through exciting changes that involve the design and development of new systems, improving existing systems and working with some of latest technologies available. 

We're looking for a Business Analyst for our Operations Center that will:  

• Conduct detailed analysis of processes within operations, 
• Prepare and optimize business workflows and process maps using BPMN standards, 
• Create accurate process flows and business process diagrams according to BPMN 2.0 standards, 
• Design mock-ups and wireframes based on business requirements and user needs, 
• Prepare comprehensive technical and functional documentation for all processes and requirements, 
• Analyze and prioritize requests from different departments, 
• Act as a bridge between technical teams and operations teams, 
• Monitor development processes and take an active role in project management, 
• Take responsibility in planning and executing UAT test processes, 
• Ensure that prepared solutions are properly communicated to relevant stakeholders, 
• Participate in operational data analysis and reporting processes, 
• Take an active role in continuous improvement projects. 
• Translate business requirements into user-friendly interface designs and functional specifications. 

 Your Qualifications: 

• Bachelor's degree in engineering, mathematics, statistics or related fields, 
• At least min. 3 years of experience working in similar roles such as Business Analyst, Process Analyst or equivalent positions, 
• Strong analytical thinking skills and excellent documentation capabilities, 
• Strong analytical thinking skills and detailed documentation capabilities, 
• Proficiency in BPMN (Business Process Model and Notation) standards and ability to create accurate process flows, 
• Experience with BPMN 2.0 modeling tools and methodologies, 
• Experience with flow design tools such as Lucidchart, Visio, Draw.io, or similar process modeling platforms, 
• Experience in creating mock-ups, wireframes, and prototypes using tools like Figma, Sketch, Balsamiq, or similar design tools, 
• Experience in business process modeling and preparing flow diagrams, 
• A basic understanding of technology languages and applications, 
• Experience in managing process of IT delivery projects, 
• Strong verbal and written communication skills to technical and non-technical audiences of various levels in the organization, 
• Knowledge of SQL, database design, algorithms, and flow diagrams, 
• Have strong knowledge about Jira, SDLC, Agile methodologies, 
• Ability to test REST and SOAP services using Postman, SoapUI or similar test tools, 
• Understanding of UX/UI principles and user-centered design approach, 
• Experience in requirements gathering and translating them into functional specifications, 
• Following current technologies and willing to self-development, 
• Effective communication skills and suitable for teamwork, 
• Good at analytical thinking, problem-solving skills, result-oriented, team-oriented, open-minded, 
• Fintech and payment systems knowledge is a big plus. 

 What Awaits You? 

• Be a part of our dynamic and innovative team, 
• Share and see your ideas come to life in a collaborative environment, 
• Fuel your curiosity in a learning-centric culture, 
• Experience a workplace where you're at the heart of it all. 

What's More? 

• Campus-Style Office: Our office is designed like a campus, featuring amenities like PlayStation, table tennis, multiple meeting rooms, and cozy resting areas. 
• Culinary Delights: Indulge in open-buffet breakfast, sandwiches, afternoon tea with fruits and cookies, ensuring you're energized throughout the day. 
• Commute Perks: We provide a payment atop your salary for commuting expenses, including public transportation. 
• Convenient Meals: We offer a meal ticket card on the way to nutritious options. 
• Immediate Paid Leave: You're eligible for paid leave from day one, no need to wait a year to enjoy this benefit. 
• Birthday Leave: Celebrate your special day with loved ones with a paid leave opportunity on your birthday. 
• Healthcare Coverage: Rest easy with our private health insurance, ensuring your well-being is our priority. 

Join Us on Our Journey: 

As we march forward into the future, we invite you to be a part of our story. Together, we can unlock the full potential of businesses, uplift communities, and create a world where financial services are a beacon of hope for every entrepreneur. Join us as we continue to revolutionize payments, one transaction at a time. 

At Ödeal, innovation meets inclusivity, and the result is a brighter, more prosperous tomorrow.