Access Issues Hit Many Popular Platforms: Global Cloud Outage Affects Turkey Too

Access Issues Hit Many Popular Platforms: Global Cloud Outage Affects Turkey Too

Snapchat, Amazon, Alexa, Spotify, Signal, and many other popular applications temporarily became unavailable due to a global outage linked to Amazon Web Services (AWS).

In Turkey, users reported access errors on social media, making the hashtag #erişimsorunu (“access issue”) trend nationwide.

Global-Scale Outage: AWS Infrastructure Brings Giants Down

Amazon Web Services (AWS), based in the United States, is the world’s largest cloud infrastructure provider, powering hundreds of thousands of digital platforms worldwide.

A technical malfunction that occurred early today at AWS’s US-EAST-1 data center caused thousands of websites and mobile applications to stop functioning.

Global media outlets reported the incident with the following headlines:

• The Verge: “Major AWS outage takes down Fortnite, Alexa, Snapchat, and more”
• Business Insider: “AWS outage knocks out major online services including Snapchat, Perplexity, and Alexa”
• The Guardian: “Major internet outage hits websites, apps and banks after AWS issue”
• Economic Times: “Roblox, Snapchat & Amazon down: Full list of online platforms facing issues amid AWS outage”

According to experts, the outage stemmed from a configuration error in AWS’s load balancing systems, which caused millions of requests to be routed to certain servers simultaneously, leading to widespread service failures.

Access Problems Reported in Turkey

The effects of the outage were also felt in Turkey. Users reported difficulties accessing platforms such as Snapchat, Amazon, Spotify, Signal, Perplexity AI, and several gaming services.

Local outlets covered the issue under the headline:

“Many Popular Platforms Experiencing Access Problems.”

Some users attempted to connect via VPNs, while local services relying on AWS infrastructure also experienced temporary slowdowns.

The access errors were most intense between 09:00 and 11:30 a.m. local time.

Which Platforms Were Affected?

The main platforms affected by the outage included:

• Snapchat: Image sharing and messaging services temporarily shut down.
• Amazon.com & Prime Video: Order pages showed delays and error messages.
• Alexa: Stopped responding to voice commands.
• Spotify, Vimeo, Roblox: Streaming and connection failures occurred.
• Signal, Perplexity AI, PayPal: Server connections were interrupted.

This incident once again highlighted the risks of the digital ecosystem’s dependence on a single cloud infrastructure provider.

AWS’s First Statement: “We Are Working to Resolve the Issue”

AWS released an official statement on its status.aws.amazon.com page, saying:

“Some of our services are experiencing degraded performance. Our technical teams have identified the root cause, and services in affected regions are expected to recover gradually.”

Amazon officials stated that the majority of users should be able to access the affected platforms again within a few hours.

Experts Warn: Multi-Cloud Strategy Is Essential

Technology experts say the incident has once again exposed the fragile infrastructure of the internet.

Cybersecurity and network systems specialist Dr. Kerem Yalın commented:

“When systems rely on a single cloud provider, any failure can create a domino effect. Companies need to adopt multi-cloud strategies to minimize such risks.”

Recommendations for Users

• Be patient: Such outages are usually resolved within a few hours.
• Check status pages: Sources like Amazon or DownDetector provide real-time updates.
• Stay cautious: Avoid re-entering passwords or payment details during connection errors.
• Try alternatives: Use VPNs or mobile data to access affected platforms temporarily.

The Weak Point of the Digital World Revealed

The AWS outage has exposed the fragile nature of the global internet infrastructure.

Even the biggest tech companies’ dependence on a single provider has shown that one disruption can affect millions of users worldwide.

Experts emphasize that this incident will likely prompt companies to reassess their cloud dependency and invest in more resilient, diversified systems.