ICT System Specialist

QUALIFICATIONS AND JOB DESCRIPTION

Who we are?

Founded in 2006 with UK capital in İstanbul Tailwind Airlines performed its first flight in May 2009. Since the day it was founded, Tailwind's mission has been to achieve a permanent and effective position in the civil aviation industry and become a distinguished airline. Our mission is to be a global airline company which offers high quality, on time, secure and safe service to our customers with our experienced staff with high ethical and professional values.

We are looking for "ICT System Specialist" who will be a part of our team.

JOB DESCRIPTION

Planning, setting up, configuring, managing, updating and testing all IT Systems under his/her responsibility (Hardware, Software, Active Directory, Exchange, SQL, VMware vCenter&ESXi, etc.)
Ensuring necessary routine controls of relevant systems, regularly monitoring their capacity and performance & making, improving and reporting capacity plans
Performing update checks for systems, evaluating new versions and patches, if there are any
Providing support (planning and implementing) for emergency situations or various maintenance/updates that need to be applied outside of working hours
Performing all the necessary work for the systems to work 7x24 uninterrupted. Performing monitoring, problem management and solution activities. Taking necessary precautions and providing advice when required
Working with relevant in-house teams/third party companies whenever requried and managing the processes
Follow-up of backup works and environments and execution of all related operations
Management of various IT security and IT service products/solutions (EndPoint Protection, EDR, Messaging Security, DLP, ManageEngine software, etc.)
Inventory/asset tracking and management of all IT server and network systems

QUALIFICATIONS

Experienced in system and network setup and software service management
Knowledge and experience in the management/maintenance of Microsoft Server family (Microsoft Active Directory, Group Policy, etc.) and Linux Server family
Knowledge and experience in Microsoft Exchange Server 2016/2019 (with DAG) & Microsoft SQL Server management/maintenance
Experienced in Office 365 management (Exchange Online, Teams, Azure MFA, etc.)
Knowledge and experience in the installation and management of VMware vCenter&ESXi Platforms
Experienced in data backup management and operation (Datadomain, Storage, Veeam Backup etc.)
Experienced in managing and updating data center infrastructure, capable of physical installation of servers
Knowledge of backup, business continuity and disaster recovery terminologies, scenarios and architectures and monitoring products (zabbix, etc.
Knowledge of basic network and security technologies, TCP/IP, Routing, LAN, Firewall, WAN, VPN and UTM Firewall management and operation
Knowledge of global IT standards such as ITIL, ISO 27001