IT Officer

We are looking for an IT Officer to join our Information Technology Department to provide support for PCs, notebooks, mobile phones, tablets, and printers.

Job Description:

• Perform routine maintenance of hardware and software, manage and update the inventory
• Resolve issues encountered by users
• Monitor user email/system accounts, troubleshoot problems, and provide necessary information
• Assist in ensuring the security of computers, networks, hardware, and software
• Execute and follow up on IT-related purchasing operations
• Install and configure MDM software
• Procure company mobile phones and GSM lines, keeping inventory information current
• Administration of support tickets in ITSM system
• Ensure and monitor the smooth operation of camera systems
• Guarantee the proper functioning of office printers

Qualifications:

• Minimum associate degree from a relevant university department
• Being proficient in Windows operating systems and Microsoft Office programs
• General computer knowledge and fundamental technical skills are a must, knowing basic network components (IP, VPN, DHCP, DNS) and network infrastructure are an asset
• Experience in the installation of IT hardware (computers, printers, projectors, etc.) and familiarity with user management on Active Directory and File Server are a plus
• Good level of written and spoken English
• Being team-orientated and highly motivated with strong communication skills
• Ability to work in a fast-paced environment and having a solution orientated mindset
• Living in Antalya or willing to relocate