IT Engineer Manufacturing

Main Responsibilities;

• Ensure the daily operation and support availability of the manufacturing IT systems in the agreed SLA together with other teams.
• To take part in the implementation of standard systems and processes. Find further opportunities to drive more standardization (removing legacy/non-standard apps/systems).
• Manage the user support and effectively facilitate the use of other established regional or global teams e.g. Network team, Server Team. Helpdesk etc or outsourced services e.g. MPS, etc
• Follow Goodyear's standards, procedures and guidelines to ensure IT continuity, mainly around ITIL principles:
• Incident Management (Reporting, recording and resolving incidents)
• Change Management & Configuration management (Requesting, implementing, approving and documenting changes)
• IT Continuity / Disaster Recovery (as part of Business Continuity: Disaster recovery documentation and agreed SLA)
• Manage configuration, maintenance and monitoring of the factory server and network systems:
• Coordinate or perform the installation, configuration and upgrade of the apps/hardware/OS
• Determine and authorize users of resources based on business owners' approvals
• Schedule and manage backup and restore procedures
• Manage the configuration and maintenance of factory shopfloor IT systems.
• Coordinate or perform installation, configuration and upgrade of shopfloor systems.

Qualifications;

• Knowledge of IT components (server, network, OS, DBMS, ERP, telecommunication technology, etc.)
• Able to define main control systems elements, basic teoric understanding of control systems (PLC, SCADA, control network, etc.)
• Awareness of fundamental Project Management principles
• Knowledge of ITIL processes (Incident, Problem, Change etc).
• Ability to prioritize
• Team player, self-learning skills, "can do" attitude, problem-solving ability, curious mind.
• Professional proficiency in English