
Teknik Destek Uzmanı (Bilgisayar & Yazılım)
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Information Technology Staff Job Postings
Information Technology Staff are responsible for managing and developing an organization’s IT infrastructure. This position involves a wide range of technical tasks such as network management, software support, and hardware maintenance. Candidates typically work within IT departments and produce solutions to ensure the company’s technological systems operate smoothly.
What Does an Information Technology Staff Do?
Information Technology Staff manage organizational network systems, provide software and hardware support, monitor data security, and continuously improve IT infrastructure. This role also includes tasks such as operating system management, database applications, and optimization of network infrastructure. Identifying and resolving technical issues, as well as informing users, are among their key responsibilities.
What Should Be Considered When Reviewing Information Technology Staff Job Postings?
When applying for job postings, particular attention should be paid to required software and hardware competencies. Job descriptions usually specify the tools and technologies candidates are expected to have experience with. In addition, experience in network management, security protocols, and technical support often stands out. These criteria play an important role in evaluating job postings.
What Education and Certifications Are Required for Information Technology Staff Job Postings?
To work as an Information Technology Staff, a bachelor’s degree in Computer Engineering, Electrical and Electronics Engineering, or Economics is generally required. In addition, internationally recognized certifications in IT such as Microsoft, Cisco, or Linux are beneficial for candidates. Training in network management, software development, and security can also provide a competitive advantage.
What Qualifications Are Sought in Information Technology Staff Job Postings?
Employers typically seek candidates with strong analytical thinking skills, effective communication abilities, and problem-solving capabilities. Candidates who are highly interested in technology, keep up with current technology trends, and can develop fast solutions are preferred. Teamwork, organizational skills, and innovative thinking are also important qualities for this role.
What Are the Career Opportunities for Information Technology Staff?
Information Technology Staff have broad career opportunities, especially in large-scale companies, technology firms, the finance sector, and public institutions. They can also work in areas such as network security, cloud computing, software development, and data management. Potential career paths include various projects focused on improving and managing an organization’s technological infrastructure.
How Can I Apply for Information Technology Staff Job Postings?
The application process generally begins with adding your education and experience details to your resume. Candidates should highlight their experience and certifications in areas such as network management, system administration, or software support. It is also important to specify your experience with relevant software tools and technologies required for the position.
In Which Fields Can an Information Technology Staff Work?
Information Technology Staff can work in various fields such as network management, data security, system administration, software development, and hardware support. They may also take part in specialized areas such as cloud computing, big data management, artificial intelligence, and the industrial internet. In parallel with technological advancements, job opportunities continue to expand into new fields.
Which Programming Languages Are Required in Information Technology Staff Job Postings?
If the position requires software development knowledge, proficiency in popular programming languages such as Python, Java, C++, and JavaScript is generally expected. Additionally, knowledge of web development languages such as SQL, PHP, Ruby, or Perl can be an advantage. Job postings may also require candidates to demonstrate experience with specific software platforms or data management tools.
Teknik Destek Uzmanı (Bilgisayar & Yazılım)
14.01.2026
Erzurum / Türkiye
Deneyimsiz / Deneyimli
Type of Work: Tam Zamanlı
Work Location: İş Yerinde
Job Description
Dinosoft bünyesinde, perakende ve restoran sektörüne yönelik geliştirilen yazılım ve donanım çözümlerimize teknik destek verecek Teknik Destek Elemanı arıyoruz.
Bu pozisyonda; müşterilerden gelen destek taleplerini karşılayacak, temel donanım ve yazılım problemlerinin çözümünde aktif rol alacaksınız.
Genel Nitelikler
- En az lise veya tercihen ön lisans / lisans mezunu
- Bilgisayar donanımı konusunda temel bilgi sahibi
- PC, yazıcı, POS cihazları, çevre birimleri
- Windows işletim sistemleri hakkında bilgi sahibi
- Temel ağ bilgisi (IP, modem, router, bağlantı sorunları)
- Yazılım ve donanım kaynaklı sorunları analiz edebilecek
- Müşteri odaklı çalışma anlayışına sahip
- İletişim becerileri güçlü, sabırlı ve çözüm odaklı
- Takım çalışmasına yatkın
- Öğrenmeye açık ve kendini geliştirmek isteyen
Rol ve Sorumluluklar
- Müşterilerden gelen telefon, uzaktan bağlantı veya ticket taleplerine destek vermek
- Yazılım kurulum, güncelleme ve temel konfigürasyon işlemlerini yapmak
- Bilgisayar, yazıcı ve POS cihazları ile ilgili sorunları çözmek
- Gerekli durumlarda ilgili birimlere teknik eskalasyon sağlamak
- Yapılan işlemleri kayıt altına almak ve dokümantasyon oluşturmak
- Müşteri memnuniyetini ön planda tutarak destek sağlamak
Tercih Sebebi Olacak Nitelikler
- Teknik destek veya helpdesk deneyimi
- POS, yazarkasa, ödeme cihazları veya restoran yazılımları hakkında bilgi
- Uzaktan destek araçları (AnyDesk, TeamViewer vb.) kullanmış olmak
- Temel SQL veya yazılım bilgisi
Skills
About Company
About Dinosoft Business Solutions
POS sistemleri, ödeme altyapıları, entegrasyon çözümleri ve operasyonel yazılımlar alanında geliştirdiği ürünlerle, işletmelerin dijital dönüşüm süreçlerine değer katmaktadır.
Sektörel tecrübesiyle Dinosoft; işletmelere özel ihtiyaçları analiz ederek, yüksek performanslı, güvenilir ve ölçeklenebilir yazılım çözümleri sunar.
Yaklaşımımız; sektör standartlarına ve modern yazılım mimarilerine uygun, müşteriye özel ve sürdürülebilir teknolojiler geliştirmektir.
