Senior IT Support Specialist
Ağ ve Donanım Uzmanı
IT Manager / Digitalization Manager
Bilgi Teknolojileri / IT Uzmanı
Bilgi Teknolojileri / IT Uzmanı
Bilgi Teknolojileri / IT Uzmanı
Bilgi Teknolojileri / IT Uzmanı
BT Hizmet ve Konfigürasyon Yönetimi Uzmanı
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Information Technology / IT Specialist Job Listings
Job listings for the Information Technology / IT Specialist position target professionals sought by companies in various sectors to meet their technology and infrastructure needs. These listings typically include responsibilities in areas such as system administration, network management, and software development.
What Does an Information Technology / IT Specialist Do?
An Information Technology / IT Specialist ensures that an organization’s entire IT infrastructure operates smoothly. Responsibilities include troubleshooting software and hardware issues, managing networks, ensuring data security, performing system updates, and optimizing technological infrastructure. Additionally, providing technical support to employees and developing technology solutions are key responsibilities.
What Details Should Be Considered When Reviewing IT Specialist Job Listings?
Before applying for an IT Specialist position, attention should be paid to the technical skills, experience, and requirements listed in the job posting. Carefully check the required programming languages, hardware knowledge, and network management skills. Understanding the overall job description and which projects the position supports will help evaluate how well your profile fits.
What Education and Certifications Are Required for IT Specialist Job Listings?
This position generally requires a degree in fields such as Computer Engineering, Software Engineering, or Electrical-Electronics Engineering. Additionally, specific IT certifications (CCNA, CompTIA A+, Microsoft Certified Professional, etc.) and software development courses can give candidates an advantage when applying.
What Qualities Are Employers Looking for in an IT Specialist?
Employers typically look for analytical thinking, problem-solving skills, fast learning abilities, and strong communication skills for IT Specialist roles. Candidates who are interested in technology and keep up with current technological developments are preferred. Organizational skills and the ability to work in a team are also often highlighted in job postings.
What Are the Career Opportunities for IT Specialists?
IT Specialists can find job opportunities across many sectors. Software companies, technology firms, financial institutions, and government agencies all require professionals in this role. Additionally, IT consultancy firms and large-scale organizations are constantly seeking IT specialists.
How Can I Apply for IT Specialist Job Listings?
The application process usually starts by filling out an online application form specified in the job posting and submitting a resume and cover letter. Technical interviews and skill assessments are also common for this position. Highlighting your previous experience and technical skills clearly in your application will help you stand out.
In Which Areas Can IT Specialists Work?
IT Specialists can work in software development, network management, database administration, security, and cloud systems. They may also take on roles in advanced technology areas such as artificial intelligence and machine learning. IT specialists can work across various industries and participate in diverse projects.
Which Programming Languages Are Requested in IT Specialist Job Listings?
IT Specialist positions generally expect proficiency in programming languages such as Python, Java, C++, and JavaScript. Additionally, web development languages like HTML, CSS, and SQL are frequently requested. Before applying, it is important to check which programming languages are preferred in the job listings.
Senior IT Support Specialist
04.12.2025
Tekirdağ / Türkiye
Deneyim: 2-4 Yıl
Type of Work: Tam Zamanlı
Work Location: İş Yerinde
Job Description
Grafton, one of the world's most recognized recruitment companies, is a Gi Group brand and, with over 40 years of experience, provides world-class recruitment services, talent management, and human resources solutions in Europe. With over 500 employees across 27 European countries, Grafton employs over 50,000 temporary and permanent professionals annually.
We are seeking a "Senior IT Support Specialist" for our global business partner specializing in the metal and cable industries.
Key Responsibilities
- Deliver first-level ICT support (remote & on-site) for hardware, software, workplace tools, infrastructure, and business applications.
- Serve as the main contact for end users and VIPs: triage, analyze, resolve, and escalate tickets as needed.
- Coordinate with plant management and global ICT teams to schedule rollouts, manage local process changes, and maintain documentation and knowledge bases.
- Perform initial diagnosis of incidents and implement solutions, engaging specialized teams only when required.
- Maintain security and proper functioning of local ICT systems; support requirement gathering for enhancements or new services.
- Act as the bridge between local operations and the global Shared Service, ensuring smooth execution of rollouts and transitions.
- Identify opportunities for process optimization, automation, and standardization, contributing to continuous-improvement initiatives.
- Build strong stakeholder relationships, provide regular updates, and maintain high customer satisfaction.
- Expand your expertise over time by collaborating with different competence centers and participating in global ICT projects.
Technical Skills
Workplace Management & End-User Support (5+ years)
- MS Windows OS (10/11)
- MS Office 365 Apps
- MS SharePoint / OneDrive / Teams
- Adobe & Autodesk Products (installation/configuration)
- General desktop applications
- MS Intune & MDM solutions
- MS Defender
Server Infrastructure (2+ years)
- MS Office 365 Admin Console (Azure AD, Intune, etc.)
- MS Exchange (on-prem & online) – mailbox management
- Active Directory
- Windows Server (File Sharing, Print Services, DHCP, IIS)
- Physical & virtual server troubleshooting
- Database access management (SQL, Access, etc.)
Networking (2+ years)
- LAN/WiFi troubleshooting
- VPN troubleshooting
- WAN troubleshooting
Experience & Requirements
- At least8 years of experiencein ICT support or a similar role.
- Minimum3 years in a corporat environment(manufacturing experience is a strong plus).
- Strong analytical mindset, customer-oriented approach, and ability to work independently.
- Excellent communication and stakeholder management skills.
- Fluent English(written and spoken).
“GI GROUP AND WYSER TURKEY SEÇME VE YERLEŞTİRME A.Ş. Türkiye İş Kurumu'nun 26.12.2023 tarihli 15198570 No'lu lisans sahibi özel istihdam bürosudur”
Skills
About Company
About Grafton
ABOUT GRAFTON: Grafton, one of the world's most famous recruitment companies, offers first-class recruitment service, talent management and human resources solutions with over 40 years of experience in Europe as a Gi Group brand. With more than 500 employees in 16 countries in Europe, Grafton employs more than 50,000 temporary and permanent professionals every year. Joining Gi Group, a leading recruitment company in the world, in 2018; it provides comprehensive HR and recruitment services along with the other group brands such as Wyser, Tack & TMI. Grafton Turkey aims to give support to thousands of talents for their career journeys who are looking for jobs and looking for new opportunities in Turkey, as being also a solution partner that helping companies to find the talent in the white-collar profiles from new grads to middle-level experts and managers. Grafton's experienced and professional consultants serve a range of clients from large multinational companies to SME’s. Especially in business areas such as Human Resources, Sales and Marketing, Engineering, Production and Procurement, Construction, Business Development, and companies that need talent in these positions.
